So are you looking to get some support or help with activating your new Verizon connection? Or are you facing verizon apn settings issues or connectivity problems? Need any help in managing Verizon account? Well, you can always call verizon wireless customer service number.
What is the Verizon Customer Service Number?
To contact Verizon Customer Care for any queries, get your Verizon wireless phone and call the following number: 1-800-VERIZON (1-800-837-4966).
To directly reach a particular department, dial the numbers below:
Verizon customer service number: Dial 1-888-553-1555.
To speak with a representative, press 0 at each prompt.
Verizon credit reporting: Dial 1-877-325-5156.
You will be directed to the credit reporting department and there is no need to press any other number.
Verizon mobile broadband customer service: Dial 1-800-786-8419. Click on # followed by 2 to reach customer care.
Verizon Live Chat: To have a live chat with Verizon customer service, select a reason as to why you need to contact them and then, click “chat with us”.
About Verizon Customer Service Number
Customer service is an important attribute of a business. If service provided is good then, business will flourish otherwise business will not succeed. Verizon provides a lot of options when you contact its service from which you can directly choose whichever service you require. Services will be available either through a phone call, chat or email. The main motive remains fulfilling the customer’s need.
Different Ways to Contact Customer Service
Companies take care of the fact that its customer service is available to all the customers who are located in various time zones. This ensures that no customer is left out and each and everybody gets the services at its disposal.
You can contact Verizon customer service via:
- Phone call
- Service desk in a shop
- Online via Verizon website www.verizon.com/support
Their website has a toll-free number and chat option. Apart from this, there is a drop-down menu containing a list of services along with the contact numbers and email addresses of various departments.
Before Contacting Verizon Customer Service
Usually, people don’t have enough time to go through all the hassles to listening to all the options available on phone service. So, we can get something sorted out before calling Verizon which is as follows:
- Account details
- ID number
- Account number
- Mailing address
- Statement of accounts
- Pen and paper
If you are calling on behalf of someone else like your spouse, then, get some documents for verification. Pen and paper is a must so you can get all the reference numbers and jot it down. Customer service also asks you regarding the follow-up in case your case requires it.
Expectations from Verizon Customer Service
When you call the customer service, expectations are very high. However, you need to have patience sometimes because some resources are limited to the executives or managers. They are not magicians. They may have to transfer your concern to another department for better service.
Most of the time, the issues gets resolved. However, complexities of the problem should be kept in mind before expecting the resolution of the case. An agent always tries his/her best to resolve your matter and the service is customer-centered. Therefore, patience is an important factor here.
As some customers do not understand the processing times of various services, so there can be issues related to late payments, credits or payment postings. You can easily call up the Verizon customer care to know about it.
Customer is Always Right
The main aim of the company is to please their customers. Therefore, “the customer is always right” policy is followed, provided the conditions are correct.
We, as Verizon always wants our customers to be satisfied with our support and excellent service so that both the company and the customer remain happy.
As quoted above the Verizon Customer service seems to be really active and helpful for me at most times. Do let us know your experience when you called the verizon wireless customer service number.